Local, small and easy to reach
Tidewell is a two-person business in Box Hill. The plumber who answers the phone is the one who turns up.
Why we started Tidewell
Good plumbing shouldn't come with a call centre, a vague all-day time slot and a price you only find out at the end. So we keep it simple: you talk to the plumber, you get a two-hour window and a fixed price, and the job is cleaned up properly when we're done.
We work in Melbourne's east because it's home. Most jobs are a short drive from Box Hill, which is how we can usually reply the same day.
How we look after you
- A fixed price before any work starts
- A text the day before with a two-hour arrival window
- Shoe covers on, drop sheets down, mess cleaned up
- Photos of what we found and fixed, sent with your invoice

What's on the van
Most repairs are done on the first visit because we carry the parts that fail most often.
- Tap washers, cartridges and mixer parts
- Toilet inlet valves and flush seals
- Copper and plastic pipe, and the fittings to join them
- A drain machine, water jet and drain camera
- A gas leak detector and pressure gauges
- Hot water valves and thermostats
Licences
Licensed plumber and gasfitter no. 00000
ABN 00 000 000 000
Compliance certificates are supplied for any work that needs one.
Where we work
Box Hill, Blackburn, Mont Albert, Surrey Hills, Doncaster, Templestowe, Nunawading, Mitcham, Ringwood, Forest Hill, Vermont and Burwood East.
Get a quote