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Pricing

All our prices, on one page

You'll get a fixed price for the agreed scope, in writing, before you commit. Founding rates for our first 5 projects. No GST added.

Pilot Presence
$1,790
Pilot Pro
$4,490
Admin upgrades
From $240
Office Setup
From $2,490
Website Care
$49/month
Admin Care
$99/month

Declan Cawthorn, founderYou deal with me from first call to launch · 0457 471 392

Websites

Two website packages

Fixed price for the agreed scope, in your written Proposal.

Pilot Presence

$1,790

Plus Website Care, $49 a month from launch, with hosting: a subscription that renews monthly until you cancel.

50%To book50%After sign-off

Change your mind within 10 business days of signing and we'll refund everything you've paid. After that, you pay only for the work done so far.

  • Up to 5 pages, words written for you
  • Enquiry form with an instant reply and an alert
  • Google Business Profile set up

Pilot Pro

Pro

$4,490

Plus Website Care, $49 a month from launch, with hosting: a subscription that renews monthly until you cancel.

40%To book40%At design approval20%After sign-off

Change your mind within 10 business days of signing and we'll refund everything you've paid. After that, you pay only for the work done so far.

  • Up to 12 pages, designed from scratch
  • Quote form that takes photos
  • One admin upgrade included, your choice (not Office Setup)
Extra pages on Pilot Presence$190 each

Admin upgrades

Full price, or 20% off with a website

20% off when it's in your signed website Proposal, or added in writing before launch. After launch, full price.

UpgradePriceWith a website
Invoices SortedFrom $490$392 / $552
Quotes Sorted$690$552
Enquiries Sorted$590$472
Repeat Work Reminders$240$192
Office SetupFrom $2,490From $1,992

Tested before your final payment: you pay 50% to book, and the rest only after we've tested it with you (for Office Setup, after go-live and sign-off). If part can't be made to work, you don't pay for that part. That's how our price works.

See admin upgrades

Care plans

Two care plans, both monthly

Both are subscriptions that renew every month until you cancel. Cancel any time with 30 days' notice: online, by email or by replying to an invoice. No reason needed.

Website Care

$49/month

Required while we host your website. It includes the hosting.

  • Uptime monitoring, and security and software updates
  • We aim to respond within 24 hours
  • Visitor statistics without cookies or personal details
  • A monthly snapshot email. It reports what happened, not a promise of more work
  • One small change a month, up to 15 minutes. Doesn't roll over
Starts
At launch, charged monthly in advance
Renews
Every month, until you cancel
Notice
30 days. Unused days refunded
If you leave
Site and domain moved to you at no charge. You pay your own hosting.

Cancel a care plan

Admin Care

$99/month

Optional, for clients with admin upgrades. Cancel before it starts and you pay nothing.

  • A monthly check: a test call, a test enquiry, your pay button, reminders and bank feed
  • Help by email or text on business days: we aim to reply the same business day to messages between 8am and 5pm
  • Up to 30 minutes of changes a month. Doesn't roll over
  • A quarterly export of your records to your own storage
Starts
31 days after your first upgrade's handover
Renews
Every month, until you cancel
Notice
30 days. Unused days refunded
If you leave
Our access removed within 5 business days. Your set-up keeps running.

Cancel a care plan

Running costs

Paid to others, in your name

Apart from your domain, you pay these to the provider directly, in your name. Your Proposal lists each one you'll need, with an estimate, before you sign.

Domain name
In your business's name, at cost. Renews yearly until you stop or move it.
Your apps
Your job, quoting or accounting app's plan, if an admin upgrade uses one.
Payment and text fees
Your payment provider's fee on each payment, and any text-message fees.
Missed-call texts
For Enquiries Sorted: in your name, from about $43 a month at today's price.

What changes the price

Four things can change it

Every price is fixed for the agreed scope, in writing, before you commit. What can change it:

  • More pages than your package includes (extra Pilot Presence pages are $190 each)
  • Features your package doesn't include, or something that has to be built rather than set up in software you already have
  • Your starting point: Invoices Sorted is $490 from an app or $690 from Word or paper, and Office Setup's price depends on your job app
  • Changes after you've signed: a fixed written quote before any work starts. We don't charge by the hour.

Prices are in Australian dollars. Pilot Systems isn't registered for GST, so no GST is added. Your Proposal and our Client Service Agreement set out the full terms. Nothing in them limits your rights under the Australian Consumer Law.

Questions

Questions about prices

Straight answers, in plain English.

Ask a question

Do I have to pay everything upfront?

No. A deposit books your project and the rest is paid in stages. For a website, the last payment is due only once you've signed off the finished site, before it goes live. For an admin upgrade, the final payment is due only after it's been tested with you.

What if I change my mind, or need to cancel a project?

You've got 10 business days after we both sign to change your mind, for any reason, and get back everything you've paid. After that, you can still cancel in writing at any time: you pay only for the work actually done, as a fair share of the price, plus any third-party costs you approved that can't be cancelled, and we refund the rest within 14 days.

What are founding rates?

Our prices for our first 5 projects. A project's place is reserved when its deposit is paid. In return, founding clients agree to a 30-minute feedback call about 30 days after launch. Care plans are at our standard prices.

Do I own what you build?

Yes. Your domain, content and accounts stay in your name. Once a project is paid for, we hand over our rights in the design, words and code we made for you, with a permanent licence for any reusable parts we use. Admin upgrades are set up in your own accounts, so they stay with you.

What's not included?

Business email accounts, photography, logo design, paid advertising, ongoing SEO, a way to edit the site yourself, and new features after launch. And we don't promise rankings, enquiries or jobs: nobody can honestly promise those.

Want a fixed price for yours?

15–25 minutes, by phone or video, with a free mock-up of your new homepage. No obligation.

Or call Declan on 0457 471 392

CallBook a free call